I am ready to
book my session

1. Book a long consult with your GP for a referral if you want to keep your cost down.
2. Book your session online. Pick a date a few days after your scheduled GP appointment.
3. Talk to your GP to see if you are eligible for a number of subsidised programs to reduce your gap fee. See table below for more information.
4. Upload your GP referral 3 days before your first appointment for us to verify.
5. Attend your initial session in person, by phone or video link. Your Medicare rebate is processed in session and you will receive your rebate into your bank account from Medicare in 24-48 hours.
6. Book, cancel or change your follow up sessions via our online Client Portal, anytime 24/7.
7. Any no-show, cancellation or rescheduling made less than 24 hours of your appointment time will incur a cancellation fee of a full session. This fee is charged to your card we have on file, as it is not covered by subsidised programs. Your future appointments will be cancelled until the cancellation fee is paid in full.